Our process - How we work
A simple, transparent process built for teams that need reliability: scope first, architecture next, steady delivery, and long-term ownership.
Discovery and scoping
We clarify goals, constraints, users, and risks before code is written so you have a plan you can trust. Expect plain language, trade-offs, and a backlog that matches reality.
We define success metrics, failure modes, and integration points up front, then choose architecture options that balance speed with stability.
Included in this phase
- Stakeholder and user interviews
- Use cases and edge cases
- Architecture options
- Delivery plan and risks
- Backlog with acceptance criteria
Architecture, build, and iterate
We design the system, data model, and integrations, then ship in small increments with weekly demos. Observability and automated checks are in place from day one.
We bias toward predictable delivery over big launches. Scope is explicit, changes are managed, and we communicate in clear, technical terms.
They made the architecture decisions legible, shipped weekly, and avoided surprises at launch.
Launch and long-term ownership
We prepare for launch with checks, runbooks, and production-grade tooling. Post-launch, we monitor, maintain, and improve instead of walking away.
AI features ship with guard rails: rate limits, logs, evaluations, fallbacks, and cost controls so they stay safe in production.
Included in this phase
- Production readiness. Load and integration checks, monitoring and alerting, security baseline, and access controls.
- Runbooks and handover. Documentation, on-call practices, dashboards, and an explicit plan for upgrades and support.
- Ongoing ownership. Maintenance, incident response, performance tuning, and a roadmap of improvements.
Principles - What guides how we build
Every project is anchored to a few principles that keep us aligned: reliability, clarity, and sustainable change.
- Reliable. Production-first engineering with guard rails, testing, and clear rollback paths.
- Observable. Logging, dashboards, SLOs, and alerts so issues are visible and actionable.
- Secure-by-default. Least privilege access, rate limits, and data handling baked into the plan.
- Documented. Decisions, scope, and handover notes captured for future maintainers.
- Small teams. Senior-heavy crews that communicate directly and avoid bureaucracy.
- Steady cadence. Weekly demos, predictable delivery, and tight feedback loops instead of big bang launches.
Ready for production-grade delivery?
If you need a reliable web app, backend, or AI feature with clear ownership, we will map scope, risks, and a path to launch.