Case Study - Stabilizing a lending platform while shipping new features
Rebuilt the core borrower portal, added observability, and reduced manual operations for a fast-growing fintech team.
- Client
- FamilyFund
- Year
- Service
- Web app, backend, maintenance
Overview
FamilyFund runs a lending platform that was growing faster than the original codebase could handle. Errors were hard to trace, deployments were risky, and managing repayments required manual work.
We rebuilt the borrower experience and admin portal, added observability, and introduced predictable releases without freezing feature work. The result: a stable system the team could continue to grow.
What we did
- Product discovery and scoping
- Web application rebuild
- Backend integrations
- Monitoring and alerts
- Ongoing maintenance
They stabilized the platform, shipped new workflows, and made every decision easy to understand.
CEO, FamilyFund
- Fewer support tickets
- 35%
- Faster page loads
- 28%
- Deploy rollbacks in 6 months
- 0
- To first new release
- 6 weeks